Lumena, Inc. – Privacy Policy
Effective Date: April 29, 2025
Lumena, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lumenalabs.com and use our services, including the MindGym platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
- Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when you contact us, subscribe to our newsletter, sign up for a mental edge challenge, or book a session.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website and services.
- To understand and analyze how you use our website and services.
- To develop new products, services, features, and functionality.
- To communicate with you, including for customer service, to provide updates and other information relating to the website, and for marketing and promotional purposes.
- To process your transactions and manage your bookings.
- To send you emails.
- To find and prevent fraud.
- Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
- Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data